Dreamhost vs. GoDaddy Hosting - What I’ve Found

Posted by lesseffective on June 23rd, 2008
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So recently I’ve been playing with a couple different hosting options. The two services I’ve tried so far are GoDaddy and Dreamhost. Let me tell you a little about likes and dislikes of each.

GoDaddy Likes

  • Quick, 24/7 customer service - I’ve called at 11 PM, I’ve called at 1 PM, I’ve called at 10 AM and the longest wait time I’ve had so far has been about 2 minutes. Very impressive. Only once was I less than impressed on the help, I got, too. Their guys really seem to know what they’re talking about.
  • Easy to integrate existing domains registered w/ GoDaddy. - Makes sense that it would be - and it is.
  • Affordable Pricing

GoDaddy Dislikes

  • One click install feature is cool, but pretty buggy. I’ve fallen in love with Drupal as of late and can’t really imagine building a site without it from here out. I’ll post about that, too. Anyway. GoDaddy has a one-click install. However, it’s weird. It takes some tweaking to get certain modules (like a very important ‘clean urls’ module) to work. Why save trouble with the install when it takes more time to configure later? I wound up doing a clean install by just FTPing the files and using Drupal’s built-in install method.
  • Confusing interface at time and excessive windows. Opening hosting manager opens a new window. Opening phpMyAdmin opens a new window. It gets cluttery quick. And you can’t find certain stuff you’re looking for (like the domainhost location for the DBs you set up).
  • Limited MySQL databases and domains hosted on basic plan.
  • (This was the clincher for switching to DreamHost) Slow. Just slow. I build my Drupal sites live, which means you’re loading a page every time you save a change or navigate the changes you can make. That means a LOT of wasted time spent on the aggregate. It’s not just inefficient, it’s very frustrating.

DreamHost Likes

  • Much faster
  • Affordable with the right coupon (I got 1 year hosting for about $70)
  • Plenty of space - 500 GB and like, 2 TB transfer - way more than I’ll use
  • Free domain with purchase ($1.99 w/ Godaddy hosting purchase)
  • Smooth interface
  • 24/7 Email Support

DreamHost Dislikes

  • Right now the only thing I’m not crazy about is that you don’t get the 24/7 phone support. But the email support so far has been pretty quick, so I’m happy.

So, right now, looks like, as my friend gthing says, it’s Dreamhost ftw.


3 Comments

  • Preston said:

    I’m really surprised that dreamhost has been faster than godaddy for you - godaddy limits accounts to one domain name and doesn’t generally pack as many sites on each server, so in my experience sites have always loaded really quickly.

    With dreamhost (which I also use) it’s kind of hit and miss - sometimes you’ll get on a nice, clean server and life will be nice, but watch your load times - because they allow everybody to add basically unlimited virtual hosts the servers get bogged down quick. I did have a DNS issue with them yesterday, though, and they fixed it within 1 hour, so that’s pretty cool.

  • lesseffective said:

    Actually I’m beginning to wonder if the whole hosting industry is a giant bait-and-switch, because I was blown away initially by GoDaddy’s speed (especially for how cheap they are), but it seemed to get progressively slower over time to the point where Drupal was barely usable. I considered it might be an issue of adding too many modules to Drupal, but it was the same story on multiple sites (even really light ones), so it wasn’t that.

  • sam said:

    I have been on probably 4 or 5 different servers on dreamhost, and I had some problems on one of them. After I reported the problems and they were fixed a few times, they just switched me to another server. They said they put me on the one with the best uptime.

    What most impressed me was when I made it onto the front page of slashdot, and before I even knew it they had gone in an optimized my site and were monitoring it to help keep it live. For $8/mo I didn’t really expect as much.


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